Prompt Engineering

Prompt Engineering

Writing effective instructions to get precise, useful and repeatable results from AI. Two videos and a guide with 30 prompt templates for customer care, communication and reporting.

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Giovanni

Writing effective instructions to get precise, useful and repeatable results from AI. Two videos and a guide with 30 prompt templates for customer care, communication and reporting.

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Admin Giovanni
Last Update 10/12/2026
Level Intermediate
Duration 1h 16m
0
Prompt Engineering
Course Progress
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Responsible Giovanni
Last Update 10/12/2026
Completion Time 1 hour 16 minutes
Members 5
Intermediate

Anyone who uses AI every day in customer care, marketing or management control will learn in this course how to move from generic requests to structured instructions.

You work on role, context, examples and answer format, with cases taken from store operations and customer support.

The path takes about 90 minutes and no technical skills are needed.

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