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The ideas collected by the community

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Participants proposals awaiting evaluation.
Idea Image Inserted
Technology and IT
Ein gemeinsames Treueprofil für Wettbüro und App: Punkte, Prämien und Erinnerungen ohne doppelte Anmeldung
Technology and IT
Unsere Kundinnen und Kunden sammeln heute Treuepunkte im Wettbüro und nutzen daneben eine App mit eigenem Konto, ohne dass beide Welten miteinander verbunden sind. Wir schlagen ein gemeinsames Treueprofil vor, das beim ersten Besuch am Tresen oder in der App angelegt wird und danach in beiden Kanälen mit denselben Punkten, Prämien und Mitteilungen arbeitet, jeweils nur mit ausdrücklicher Einwilligung. Ziel des Pilotprojekts: 25 Wettbüros, 35 Prozent mehr aktive Profile und 20 Prozent höhere Wiederbesuchsquote innerhalb von zehn Wochen.
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Idea Image Inserted
Retail
Scan at the counter, finish in the app: one customer session from the shop to the phone
Retail
A customer who starts a transaction at the counter, such as a prepaid top-up, a loyalty enrolment or a ticket collection, cannot continue it on their phone and usually has to start again from scratch, which costs the shop two or three minutes at the busiest times. We propose a QR code on the counter screen that opens a session already linked to the shop, the operator and the customer's choice, so that the app can complete the steps that are slow at the counter. Pilot target: 40 shops, 25% fewer counter minutes per transaction and 30% of new loyalty enrolments completed through the handover.
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Idea Image Inserted
Technology and IT
Eine Selbstsperre für alle Kanäle: ein einziger Wunsch, sofort wirksam im Wettbüro, in der App und am Telefon
Technology and IT
Wer sich sperren lassen möchte, muss das heute getrennt im Wettbüro, in der App und beim Kundenservice beantragen, und zwischen den Kanälen vergehen oft mehrere Tage, in denen weitergespielt werden kann. Wir schlagen eine zentrale Selbstsperre mit einem einzigen Antrag vor, der nach höchstens fünf Minuten in allen Vertriebskanälen wirksam ist, mit Rückkehrgespräch und sanftem Ablauf der Sperrfrist. Ziel des Pilotprojekts: Wirksamkeit in unter einer Stunde statt in drei bis fünf Tagen und null Spielvorgänge nach der Sperre.
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The initiatives proposed by the community

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Innovative proposals to solve specific business needs.
Idea Image Inserted
Education and Learning
Onboarding-Pate
Education and Learning
<p>Ogni nuovo collega ha un buddy per i primi 60 giorni, con micro-obiettivi settimanali e check-in brevi.</p><p>I progressi si seguono nel percorso di onboarding della piattaforma, con un badge a ogni tappa.</p>
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Idea Image Evaluation
Health and Wellbeing
TeamAct
Health and Wellbeing
TeamAct è la prima piattaforma digitale che unisce sostenibilità e team building, aiutando le aziende a rafforzare la cultura ESG attraverso esperienze concrete e formative.
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Idea Image Evaluation
Health and Wellbeing
Sport für alle – inklusive Trainingseinheiten
Health and Wellbeing
Sessioni sportive accessibili anche a persone con disabilità, in collaborazione con associazioni locali.
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Ideas being implemented

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Community proposals in the prototyping phase (MVP).
Idea Image Approved
Technology and IT
AIOps: automatische Korrelation von Alarmen und Ursachenanalyse – von 40 Meldungen zu einem einzigen Vorfall
Technology and IT
Ogni guasto genera in media 40 allarmi duplicati su 1.200 server e 4 cloud, e spesso lo scopre prima l'utente. Proponiamo un livello AIOps che raggruppa gli allarmi per topologia e tempo, propone la causa radice leggendo log e change recenti e apre un solo incidente con runbook suggerito. Obiettivo stimato: -70% di allarmi gestiti, MTTR da 9 a 5 ore, incidenti scoperti dagli utenti dal 38% al 10%.
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The ideas most appreciated by the community

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The team's favorite community proposals.
Idea Image Review
Health and Wellbeing
Vorgeschlagene Limits und ethische Nudges für eine Selbstkontrolle, die hält
Health and Wellbeing
Meno del 10% dei giocatori imposta un limite, spesso irrealistico e presto rialzato. Proponiamo limiti suggeriti sul profilo di spesa dei primi 14 giorni, attesa di 24 ore sul rialzo e messaggi contestuali da un catalogo approvato, ottimizzati sull'adesione ai controlli e mai sul ricavo. Obiettivo del pilota: adozione dal 10% al 35% e limiti più stabili.
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Idea Image Evaluation
Technology and IT
Frühwarnsignale für Risiken mit erklärbaren Modellen
Technology and IT
Le soglie fisse intercettano il gioco a rischio dopo 6-8 settimane e producono molti falsi positivi. Proponiamo un modello di traiettoria pseudonimizzato e spiegabile che ordina le code del team Responsible Gaming e invia un messaggio di cortesia ai casi di fascia bassa. Obiettivo indicativo del pilota: rilevazione in 2-3 settimane e precisione degli alert oltre il 55%, senza penalizzare chi gioca in modo equilibrato.
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Idea Image Inserted
Technology and IT
Ein gemeinsames Treueprofil für Wettbüro und App: Punkte, Prämien und Erinnerungen ohne doppelte Anmeldung
Technology and IT
Unsere Kundinnen und Kunden sammeln heute Treuepunkte im Wettbüro und nutzen daneben eine App mit eigenem Konto, ohne dass beide Welten miteinander verbunden sind. Wir schlagen ein gemeinsames Treueprofil vor, das beim ersten Besuch am Tresen oder in der App angelegt wird und danach in beiden Kanälen mit denselben Punkten, Prämien und Mitteilungen arbeitet, jeweils nur mit ausdrücklicher Einwilligung. Ziel des Pilotprojekts: 25 Wettbüros, 35 Prozent mehr aktive Profile und 20 Prozent höhere Wiederbesuchsquote innerhalb von zehn Wochen.
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